Operational and Performance Improvement
As reimbursement continues to be threatened, professional and institutional provider operations are being reviewed, analyzed and redesigned like never before. In addition to efficiency pressures, government and third party payors are increasingly scrutinizing quality and outcomes in many areas of healthcare. The erosion of profitability has brought about an enhanced focus on optimizing operations; every provider must strive for maximum quality and efficiency in all that they do.
Our comprehensive operational analyses focus on:
- Clinical and related health services mix
- Staff and physician provider productivity
- Patient, physician and information flow
- Revenue cycle and Central Business Office (CBO) analysis
- Human resources
- Financial management and accounting
- Managed care contracting
Our services include:
- Comprehensive and limited operational assessments
- Design and deployment of operational, quality and continuous improvement programs
- Lean Six Sigma ProcessExpressSM initiatives
- Lean Six Sigma executive and practitioner training and certification programs
- Activity-based costing and financial improvement
- Alternative practice management option analyses
- Implementation assistance